Digi-cultural mindset

With this chapter, we want to provide a reading experience on how digitalization not only evokes a technical transformation but is also strongly related to a company's culture. Talking about digital transformation, there is more to consider than alignment between IT and business functions. We want to arouse interest in the reader to discover their organization's value system and provide triggers toward the development of a digi-cultural mindset. We will dive deeper into the stages of change and provide a target vision with ideas on how to master a transformation journey. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2021.

University-assisted community schools as partners in neighborhood revitalization efforts

Urban policymakers, city officials, and community residents utilize neighborhood revitalization initiatives to establish safe and empowered neighborhoods. In 2016, leaders in Columbus, Ohio, launched a neighborhood revitalization effort designed to improve safety, access to opportunities, and economic development in the historically underserved Linden neighborhood. A priority focus involved strengthening Linden schools through the development of two university-assisted community schools (UACS). Using the community collaboration model as a guide, leaders from the schools, university, nonprofit, and local government sectors partnered to support school improvement processes in two Linden K-6 elementary schools. Annual stakeholder surveys have demonstrated marked improvements in perceptions of neighborhood safety, school climate, and the overall learning support system. The prevalence of behavioral incidences among students has decreased. Further, during the COVID-19 pandemic, the UACS model helped sustain student engagement and virtual learning and keep families connected to the schools. This article describes implementation outputs and evaluation outcomes associated with adopting the UACS model in these two Linden elementary schools. Findings contribute to a greater understanding of how UACS can serve as partners in neighborhood revitalization efforts. (PsycInfo Database Record (c) 2023 APA, all rights reserved)

Muzakki and Mustahik’s collaboration model for strengthening the fundraising capacity of Islamic social finance institutions during COVID-19

Purpose - This study aims to examine how muzakki (zakat donator) and mustahik (zakat recipients) collaborated to strengthen the fundraising capability in Islamic social finance institutions (ISFIs) during the COVID-19. Design/methodology/approach - This study uses a descriptive qualitative method in conjunction with interview techniques. Interviews with muzakki of various professions were conducted, as well as data from field documentation, to develop a collaborative model of muzakki and mustahik in strengthening the fundraising capacity of ISFIs. Findings - The findings indicate that muzakki employed as civil servants, BUMN (state-owned enterprises) employees and entrepreneurs continue to pay zakat through ISFIs and support mustahik, whereas muzakki affected by the COVID-19 pandemic reduce their zakat spending. Consequently, with the collaboration of mustahik and muzakki, a framework can be developed to strengthen the strategy for raising funds for ISFIs. By empowering mustahik with businesses, ISFIs can increase the collection of zakat funds. Research limitations/implications - The collaboration model would strengthen ISFI's ability to raise Islamic philanthropic funds and optimize their management. The basis for the regulation is contained in Law No. 23 of 2011 which allows collaboration between institutions and other stakeholders. In addition, the role of ISFIs does not end with the collection and distribution of funds, they also maintain the muzakki and mustahik's cooperation, so a significant role is required in involving muzakki and mustahik for them to collaborate and synergize, as well as improving the quality of human resource from Amil (zakat collector) to implement the strategy. Originality/value - Few studies have been conducted in collaboration with Muzakki and Mustahik to develop models or frameworks for strengthening fundraising capabilities in ISFIs. Most of these studies are illustrative. Through collaboration between Muzakki and Mustahik, this research establishes a new model for enhancing the strategy of Islamic social finance fund raising to establish a sustainable system for ISFIs.

Fair profit distribution in delivery service collaboration considering service quality

Electronic commerce (e-commerce) transactions have become quite prevailing over the last decade. Due to the COVID-19 pandemic, consumers have started to make more online purchases, using fast electronic payment and transaction methods. This trend has led to a surge in sales-to-consumers (B2C) and inter-enterprise (B2B) e-commerce. The express or last-mile parcel delivery business of large companies such as Amazon, Alibaba, or Coupang has grown fast, and their market share has risen while the small and medium-sized delivery companies continue to struggle to survive. While anticipation of further growth in e-commerce at rapid rates is still there, small and medium-sized delivery companies shall always look for ways to remain competitive. Collaboration with other companies is a way of their survival in rapid market competition. In general, parcel delivery companies handle and deliver various types of items or products, which are usually mixed in volume, and some require special facilities. Additionally, there are unforeseen troubles during the delivery process, such as loss, damage, or delay, which may quickly reflect the delivery company's reputation and service reliability. When a collaborative delivery system is in place, the frequency of delivery troubles may increase due to differences in delivery processes among participating delivery companies, especially when these participants handle different types of items: Regular, oversized/overweighted, and refrigerated items. This study aims to consider defective rates in the delivery service of participating companies and impose a penalty for such defects if any. The multi-objective programming model is proposed to describe the problem considering the delivery by types, defective rate, and penalty) while the collaboration group's profit and individual incremental profit of each participating delivery company can be maximized. The max-sum criterion, max-min criterion, Shapley value allocation, and nucleolus-based allocation methods are used to find an optimal solution and fair profit distribution for the collaboration group. Finally, the effectiveness of the proposed model is demonstrated through an illustrative numerical example. © 2021 University of Cincinnati. All rights reserved.